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Trip review
Costa Rica

ND
ND
loved their trip to Costa Rica

We had a fantastic time in Costa Rica, the holiday of a lifetime. The itinerary and excursions organised were perfect, and we got to experience so much of Costa Rica in 2 weeks. It also allowed us a little time to organise our own excursions and experiences. Our favourite location was the beautiful Monteverde, and we also thoroughly enjoyed the rafting at sarapiqui. We also booked an afternoon sea fishing at Tamarindo, which was my own personal highlight.
Trip Details
Traveled
As a couple
Travel dates
8 April, 2019
Price of the trip
High

Trip customized with a local travel agent in the destination

ND
ND
April 24, 2019
The Pros :
The many different experiences arranged for us
The Cons:
Somewhat lacking information on the service receipts for hotels and excursions i.e. hotel check in times, pick up locations. This led to some confusion in one instance over whether we were to be collected, or had to drive to our excursion as I was given different information by 2 different Evaneos representatives, and I had to contact my representative the day before the excursion.
Sandy
Agency's response
Sandy
Dear Neil: Thank you very much for taking the time for your feedback. This information helps us to improve our services for future clients. Please receive my apologies for the missing information on ...Dear Neil: Thank you very much for taking the time for your feedback. This information helps us to improve our services for future clients. Please receive my apologies for the missing information on the vouchers. We just changed our program to a new one and we are facing some mistakes or missing information on vouchers, this is something that is already corrected . We will take note about the importance of informing our clients about the check in time in order to skip missunderstandings. Besides this, I am very glad to know that you enjoyed the trip and that it was a holiday of a lifetime. For Sandy and I, it was a pleasure to having helped you organized this tour. Thanks again and Pura Vida.. Sonia RSee more