In my mind, I had an idea of what my trip to the Ecuador would be like (from books and videos), but Emelie, my fantastic agent, your whole Amazing Team made my trip magical! How did all of you make my trip seem effortless? I felt like my wellbeing, enjoyment, and the quality of my time spent there, for the entire trip, was your sole responsibility! Thank you for picking the most incredible transportation services: taxis, boats, and air planes! A special thanks to driver Carlos B. with son Erick in Quito. Erick has exceptional Customer Service skills. The personal interaction that the family possesses can’t be learned, that is a gift that few people have, and I felt very welcomed in Ecuador by the Benavides’s.
The hotels chosen for me were very comfortable. I enjoyed my interactions with all hotel staff, especially Vanessa at the Wooden House on Isabela. I have never seen someone take on the responsibility of getting her guests what they needed! As she seen me waiting to be picked up for my excursion, she jumped into action to call them to give me a better timeline for their arrival. She also went out of her way to make sure that my last day on Isabela was ideal. I let her know that I wanted to see the Wall of Tears, so she called a Taxi, translated in Spanish to take me to rent a bike, drop me off at the furthest trail point, pick me up at a designated time, and take me back to the hotel, so I don’t miss my flight that afternoon. It couldn’t have been any better!
The Expert Guides: Flavio Sanchez, who stepped in for another guide, and provided an excellent introduction to Santa Cruz Island, and who went beyond the call of a tour guide by making sure I was properly fitted and ready for a SCUBA trip I was scheduled for the next day. That being stated, thank you for choosing the best SCUBA facilities and staff: SCUBA Iguana, Santa Cruz and Wreck Bay Diving Center, San Cristobal. What an amazing experience! Every day was a highlight and I know visitors are not guaranteed to see any wildlife, but when I was able to see the Pacific Seahorse, White/Black Tip sharks, Hammerhead Sharks, Penguins, Finches, Flamingos, Frigates, Blue Footed Boobies, Golden & Spotted Rays, Marine Iguanas, Sea Lions, Sea turtles, and yes, all the Galapagos Tortoises, and much more, in their natural habitat, I didn’t want to leave the Islands!
I have much gratitude to the Whole Team! I will be using your outstanding company for future trips and have already forwarded your service information to people I know.
In my mind, I had an idea of what my trip to the Ecuador would be like (from books and videos), but Emelie, my fantastic agent, your whole Amazing Team made my trip magical! How did all of you make my trip seem effortless? I felt like my wellbeing, enjoyment, and the quality of my time spent there, for the entire trip, was your sole responsibility! Thank you for picking the most incredible transportation services: taxis, boats, and air planes! A special thanks to driver Carlos with son Erick in Quito. Erick has exceptional Customer Service skills. The personal interaction that the family possesses can’t be learned, that is a gift that few people have, and I felt very welcomed in Ecuador by the Benavides’s.
The hotels chosen for me were very comfortable. I enjoyed my interactions with all hotel staff, especially Vanessa at the Wooden House on Isabela. I have never seen someone take on the responsibility of getting her guests what they needed! As she seen me waiting to be picked up for my excursion, she jumped into action to call them to give me a better timeline for their arrival. She also went out of her way to make sure that my last day on Isabela was ideal. I let her know that I wanted to see the Wall of Tears, so she called a Taxi, translated in Spanish to take me to rent a bike, drop me off at the furthest trail point, pick me up at a designated time, and take me back to the hotel, so I don’t miss my flight that afternoon. It couldn’t have been any better!
The Expert Guides: Flavio S., who stepped in for another guide, and provided an excellent introduction to Santa Cruz Island, and who went beyond the call of a tour guide by making sure I was properly fitted and ready for a SCUBA trip I was scheduled for the next day. That being stated, thank you for choosing the best SCUBA facilities and staff: SCUBA Iguana, Santa Cruz and Wreck Bay Diving Center, San Cristobal. What an amazing experience! Every day was a highlight and I know visitors are not guaranteed to see any wildlife, but when I was able to see the Pacific Seahorse, White/Black Tip sharks, Hammerhead Sharks, Penguins, Finches, Flamingos, Frigates, Blue Footed Boobies, Golden & Spotted Rays, Marine Iguanas, Sea Lions, Sea turtles, and yes, all the Galapagos Tortoises, and much more, in their natural habitat, I didn’t want to leave the Islands!
I have much gratitude to the Whole Team! I will be using your outstanding company for future trips and have already forwarded your service information to people I know.
The worst part was that I had to leave the beautiful Islands, and come home!