Treasures
Kazakhstan
Friends
Beautiful areas with new seenaries ,we like the people’s they are very friendly and very cooperative ,we amused seeing snow at this time of the year
The best parts:
I liked the areas we visited,has different views from mountains to Valleys to deserted areas.The arrangement was good regarding the entire trip however was less than our expectations
The worst parts:
Our expectations were much more than seen regarding the arrangement for the entire trip. We asked at the time of the signing the contract for 4-5 stars hotels,we have been charged for that but some of the hotel was less than 1 Stars and we have to rent hotels as per our standard and 5 stars hotels. These areas were new for most of us and we don’t know the best hotels and restaurants etc in them .The transport was arranged for minivan van but we found a small sidan car which was not enough for our luggage.some of guides and the drivers have no experience at all how to deal with tourists and was not as expected
Evaneos
Hello! Thank you for providing us with your feedback from your trip. We have discussed your comments in the "worst parts" section with your local agent who informs me that he spoke with you directly regarding it and everything has been sorted. We are glad to hear that overall you were satisfied with the services provided, and your feedback will help the agency further improve their services for the future. Thank you for choosing Evaneos and we hope to see you again on our platform! Kind regards, The Evaneos Team.
